Brussels East Vacation Packages

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Excellent hotel, clean and comfortably but surrounding area lets it down

The flat was convenient and location is excellent 15 min walk to the train station. There was a cleaning service multiple times per our stay. The area is safe and there is a supermarket just in front of the building. The staff was really nice, gave us some tips about the city. Will come back.

The hotel is in great location. It’s just a few steps from restaurants and bars. We enjoyed our time in Brussels.

The decor and position of the hotel were excellent, very stylish and unusual. The lighting in the room was dramatic but did not include a convenient reading light. My sink had no plug and to door had to be kicked to gain access. The hotel; is very convenient to the museums of art, on a direct tram line to the historic centre and with plenty of cafes and restaurants all around. However we were led to expect a bar and cafe available to guests. The Expedia description listed A bar/lounge, A coffee shop/cafe, A restaurant, Restaurants on-site, Pilar Foodbar – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.' The 'Top rated breakfast' was first of all offered available only from Wednesday to Sunday and then unexpectedly on Tuesday as well. It was very nice but the same dishes varied in size from day to day. There was no dinner on Monday and Tuesday or on Wednesday and Thursday when, because of a private function, there was no access to the restaurant, cafe or bar. In fact we were told we could not have a drink on the terrace either. There is now where to sit and wait for friends in the foyer Expedia states that 'The front desk is open daily from 8:00 AM - 8:00 PM'. It was often unstaffed and we had problems checking out quickly with a taxi waiting as there were no staff available.